GIFT VOUCHER FAQ
Purchasing Gift Vouchers
Gift Vouchers are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). Once purchased the value of the Gift Voucher will be added to your own personal Red Brick Media Account. You may send the Gift Voucher from your account to friends and family via Email. To purchase Gift Vouchers click here
To send a Gift Voucher you need to go to our ‘Send Gift Voucher’ Page by clicking here
When you send a Gift Voucher, you need to specify the following. The name of the person you are sending the Gift Voucher to, the email address of the person you are sending the Gift Voucher to, the amount you want to send. (Note you don't have to send the full amount that is in your Gift Voucher Account) and a short message which will appear in the email.
Buying with Gift Vouchers
If you have funds in your Gift Voucher Account, you can use these funds to purchase items from our store. At the checkout stage, an extra box will appear. Please enter the amount to apply from the funds in your Gift Voucher Account. Please note, you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase the balance will be left in your Gift Certificate Account for the future.
Redeeming Gift Vouchers
If you receive a Gift Voucher by email it will contain details of who sent you the Gift Voucher, along with possibly a short message from them. The email will also contain the Gift Voucher Redemption Code. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Voucher in two ways.
Help & Support
For any queries regarding the Gift Voucher System, please contact Red Brick media by email at firstname.lastname@example.org or by clicking the ‘Contact Us’ click here. Please make sure you give as much information as possible in the email.
Red Brick Media is a trading name of GLMCC Trading Limited, a company registered in England, Company No: 06557101.